Sales Support Services
An organization's growth is largely dependent on the effectiveness of its sales function. OwensBPO provides the right sales support services to clients needed to conduct successful marketing campaigns. Our competent and experienced team, build-to-suit processes, and proactive approach to sales ensure not only targeted maximum sales growth but also a customer experience to leads tha is above industry standards.
Our Services
Pre-Sales Support
- Campaign Research
- Market Research & Survey Support
- Lead Generation Support
- Enquiry Handling Support
- Appointment Handling
- Knowledge Support
- Email Marketing
- Telemarketing
- FAQ Support (Pre Sales)
On-Sales Support
- B2C Inbound Sales
- B2C Outbound Sales
- B2B Inbound Sales
- B2B Outbound Sales
- Up-Sell/Cross-Sell
- Save Programs
- Mutual Fund Transactions
Post-Sales Support
- Trouble Shooting Support (for hardware and software)
- Complaint Handling
- Claim Processing
- Upgrade and Re-sale Support
- Loyalty and Retention
- Member Cancellation Services
- FAQ Support (Post Sales)
